dreajili Privacy Policy

This Privacy Policy describes how dreajili ("dreajili", "we", "us", or "our") collects, processes, uses, stores, and protects personal data provided by individuals who access or use the dreajili online gaming platform available at dreajili.net (the "Platform"). This Policy applies to all users of the dreajili Platform, including registered account holders, visitors browsing the site without an account, and individuals who contact dreajili support.

dreajili is committed to protecting the privacy and personal data of Filipino players in accordance with the Republic of the Philippines' Data Privacy Act of 2012 (Republic Act No. 10173) and its Implementing Rules and Regulations, as well as any other applicable data protection legislation relevant to dreajili's operations.

By using the dreajili Platform, registering an account, or submitting personal data to dreajili in any form, you acknowledge that you have read and understood this Privacy Policy and you consent to the processing of your personal data as described herein. If you do not agree to this Policy, you should not use the dreajili Platform or provide any personal data to dreajili.

dreajili collects personal data from you in the following categories, depending on how you interact with the Platform:

2.1 Registration & Account Data

When you create a dreajili account, we collect:

• Full name
• Date of birth (for age verification — dreajili requires players to be 21 or older)
• Philippine mobile number (used as your primary account identifier and OTP channel)
• Email address
• Username / account credentials (passwords are stored in encrypted form and are never accessible to dreajili staff in plain text)
• Preferred currency (Philippine Peso / PHP)

2.2 Identity Verification (KYC) Data

To comply with applicable regulatory requirements and to prevent fraud, money laundering, and underage gambling, dreajili may collect:

• Government-issued identification documents (e.g., Philippine National ID / PhilSys card, UMID, driver's licence, or passport)
• Proof of address documents
• Selfies or identity photographs for document matching purposes
• Source of funds documentation where required by regulatory standards

2.3 Financial & Transaction Data

• Deposit and withdrawal transaction records (amounts, dates, method, reference numbers)
• Payment method details sufficient to process transactions (e.g., GCash registered mobile number, Maya account reference) — dreajili does not store full bank account credentials
• Account balance history and bonus credit/debit records

2.4 Gaming Activity Data

• Game session logs, bet records, wager amounts, game outcomes, and win/loss history
• Game preferences and favourite titles
• Bonus participation and wagering requirement completion records
• Responsible gaming tool settings (deposit limits, self-exclusion status)

2.5 Technical & Usage Data

• IP address and geolocation data (country/region level)
• Device type, operating system, and browser version
• Session timestamps and duration
• Pages visited, features accessed, and navigation patterns on the dreajili Platform
• Error logs and crash reports

2.6 Communications Data

• Live chat transcripts when you contact dreajili support
• Email correspondence with dreajili
• Feedback, complaints, and dispute records

dreajili processes your personal data for the following purposes:

dreajili processes your personal data on the following legal bases as recognised under the Philippine Data Privacy Act of 2012 and applicable regulations:

• Contractual Necessity: Processing necessary for the performance of the player agreement between you and dreajili, including account creation, game access, payment processing, and account management.
• Legal Obligation: Processing required to comply with applicable laws and regulatory obligations, including KYC/AML requirements, age verification, and retention of financial records.
• Legitimate Interests: Processing for fraud prevention, platform security, responsible gaming monitoring, and improvement of dreajili's services, where such interests are not overridden by your privacy rights.
• Consent: Processing for marketing communications and the use of non-essential cookies, where your consent has been freely given and can be withdrawn at any time without affecting the availability of dreajili's core services.

dreajili does not sell, rent, or trade your personal data. We may share your personal data only in the following limited circumstances:

• Service Providers & Technology Partners: dreajili works with trusted third-party service providers including payment processors (GCash, Maya, bank transfer services), identity verification providers, game software developers (including JILI Games), cloud hosting providers, and customer support platform operators. These parties process your data solely on dreajili's instructions and are contractually bound to protect your data to at least the same standard as dreajili itself.
• Regulatory & Law Enforcement Authorities: dreajili may disclose your personal data to PAGCOR, the National Privacy Commission, law enforcement agencies, the Anti-Money Laundering Council (AMLC), or other competent Philippine authorities where required by law, court order, or legitimate regulatory instruction.
• Fraud Prevention & Security: dreajili may share data with industry fraud prevention networks and security partners to detect and prevent fraudulent account activity and payment fraud affecting dreajili and its players.
• Business Transfers: In the event of a merger, acquisition, or sale of substantially all of dreajili's assets, your personal data may be transferred to the acquiring entity. You will be notified of any such transfer and any material change to how your data is handled.

The dreajili Platform uses cookies and similar tracking technologies to provide a functional and personalised experience. A cookie is a small text file stored on your device by your browser when you visit a website.

dreajili uses the following categories of cookies:

You can manage cookie preferences through your browser settings. Note that disabling strictly necessary cookies may prevent the dreajili Platform from functioning correctly, including preventing you from logging in.

dreajili retains your personal data for as long as necessary to fulfil the purposes for which it was collected, subject to the following retention principles:

• Active Accounts: Personal data associated with an active dreajili account is retained for the duration of the account's active status.
• Closed Accounts: Following account closure, dreajili retains relevant personal data for a minimum of five years to comply with applicable AML regulations, financial record-keeping obligations, and regulatory reporting requirements. Transaction records and KYC documentation may be retained for longer periods where required by specific regulatory instruction.
• Marketing Data: Personal data processed solely for marketing purposes will be deleted or anonymised within 12 months of you withdrawing marketing consent or closing your dreajili account, whichever is earlier.
• Support Communications: Customer support records are retained for up to three years following the resolution of the relevant matter, or longer if the matter involves ongoing regulatory or legal proceedings.

When personal data is no longer required, dreajili securely deletes or anonymises it in a manner that makes recovery impossible.

dreajili implements industry-standard technical and organisational security measures to protect your personal data against unauthorised access, accidental loss, disclosure, alteration, or destruction. These measures include:

• SSL/TLS encryption for all data transmitted between your device and dreajili's servers
• Encryption of stored sensitive data, including account passwords (stored as salted hashes)
• Access controls limiting dreajili staff access to personal data on a strict need-to-know basis
• Regular security audits and vulnerability assessments of the dreajili Platform
• Two-factor authentication (2FA) available to all registered players
• Intrusion detection and monitoring systems on dreajili's infrastructure
• Staff training on data protection and information security obligations

While dreajili takes all reasonable steps to protect your data, no online platform can guarantee absolute security. In the event of a data breach that poses a high risk to your rights, dreajili will notify the National Privacy Commission and affected players as required under the Data Privacy Act and its IRR.

Some of dreajili's service providers — including cloud infrastructure, game content delivery, and analytics services — may operate servers or process data outside of the Philippines. Where personal data is transferred to parties in countries that may not provide a level of data protection equivalent to Philippine standards, dreajili ensures that appropriate safeguards are in place, such as contractual data protection clauses or equivalent mechanisms recognised under the Data Privacy Act of 2012.

dreajili does not transfer personal data to third parties in other jurisdictions except where necessary to provide the services described in this Policy and where appropriate transfer safeguards are in place.

Under the Philippine Data Privacy Act of 2012 and dreajili's own privacy commitments, you have the following rights with respect to your personal data held by dreajili:

To exercise any of the above rights, contact dreajili via live chat or at [email protected]. dreajili will respond to data rights requests within 20 business days. Identity verification is required before fulfilling any access, rectification, or deletion request.

The dreajili Platform is strictly for persons aged 21 and above. dreajili does not knowingly collect or process personal data from individuals under the age of 21. If dreajili discovers that personal data has been submitted by a person under 21 — whether through misrepresentation during registration or any other means — the relevant account will be immediately closed, the personal data will be securely deleted, and any account balance will be handled in accordance with dreajili's underage gaming policy and applicable regulatory requirements.

If you believe a minor has registered an account with dreajili using false age information, please contact dreajili support immediately at [email protected] or via live chat.

dreajili may send you promotional emails, SMS messages, or in-platform notifications about bonuses, new games, and special offers, where you have consented to receive such communications or where dreajili has a legitimate interest in informing you of directly relevant promotions.

Opt-Out: You may opt out of dreajili marketing communications at any time by:

• Clicking the "Unsubscribe" or "Opt-Out" link in any dreajili marketing email.
• Adjusting your communication preferences in your dreajili account settings.
• Contacting dreajili support via live chat and requesting removal from marketing lists.

Opting out of marketing communications does not affect dreajili's ability to send you transactional and operational messages related to your account, such as deposit confirmations, withdrawal notifications, security alerts, and important policy updates.

The dreajili Platform may contain references to third-party content such as game providers' descriptions or payment service information. dreajili is not responsible for the privacy practices of third-party organisations whose services are accessed separately from the dreajili Platform. We encourage you to review the privacy policies of any third parties whose services you use in connection with dreajili, including GCash, Maya, BPI, BDO, and other payment providers.

dreajili is responsible for data processing that occurs within the dreajili Platform. Processing by external payment providers when you use their services to make deposits or withdrawals is governed by those providers' own privacy policies.

dreajili may update this Privacy Policy from time to time to reflect changes in our data processing practices, new regulatory requirements, or improvements to the dreajili Platform. All updates will be published on this page with a revised "Last Updated" date.

Material changes to this Policy — particularly those that affect how we use your personal data or change your rights — will be communicated to registered players via the email address or mobile number on record, with reasonable notice before the change takes effect, except where an immediate change is required by law.

Continued use of the dreajili Platform after the effective date of any revised Privacy Policy constitutes your acknowledgment of the changes. If you do not agree with a material update, you should cease using dreajili and close your account before the change takes effect.

For any questions, concerns, or requests relating to this Privacy Policy or to dreajili's handling of your personal data, please contact us through the following channels:

• Live Chat: Available 24/7 on all pages of the dreajili Platform — the fastest way to reach support.
• Email: [email protected] — responses within 2 hours between 08:00 and 24:00 PHT for general queries; data rights requests will be acknowledged within 2 business days and resolved within 20 business days.

When submitting a data rights request, please provide your registered Philippine mobile number and a brief description of your request to allow dreajili to verify your identity and locate your account data efficiently.

This Privacy Policy was last reviewed and updated in January 2026 and is effective from that date for all dreajili players. Prior versions of this Policy are available on request.